Questions suppliers ask us

No. MICE Partner Network is the name of the supplier network. It is operated and hosted by MICE Portal GmbH.

OneMICE is a joint venture between MICE Portal and Châteauform'. It holds the exclusive licence to sell the MICE Portal platform in France. Same product, same data model, same network.

The network is European. Requests reach you from MICE Portal Shops in the DACH region and other international markets and from OneMICE Shops in France.

Corporate clients from insurance, pharmaceuticals, telecommunications, chemicals, energy and financial services buy through the network, either directly or through the agencies working on their behalf.

 Because of where the demand comes from. Corporate clients book through a structured process with framework agreements, approval rules and central invoicing, digitally from the first request to the invoice. Listing is free, and commission applies only when a booking actually happens. 

Registration is free and takes four steps: you create your account, complete your property profile with rooms, photos and services, we check your profile, and you start receiving requests from corporate planners. 

Yes. Access is personal, so several colleagues can have their own login for the same property. If you look after a chain or a portfolio, Partner Management sets up a Sales Manager login from which you open every assigned property, edit its profile and see the dashboards. 

Use the password reset and you will receive a link to choose a new password. If the email address on the account is no longer in use, write Partner Management and we will sort it out. 

No. Requests reach you by email, and you can submit an offer without logging in. With a login you can additionally edit your profile and upload images at any time. 

You can activate two-factor authentication for your login. 

 Only when a booking comes through the network. The rate is 12% on accommodation, F&B and event services, 10% with a Professional account, and no commission applies where a framework agreement between you and the corporate client already exists. 

After the event has taken place, our accounting team issues the commission invoice. You receive it in advance via an approval link. If the final booking changed, for example the number of participants, you can correct the amount there. 

There are no fixed fees. You only pay when a booking actually happens, and the commission funds the platform, the tools and personal support, with no hidden costs and no long-term commitment.

No. Your listing and your profile are free. The only paid options are the Marketing Products, and you book those actively. 

Your profile needs attention when something at your property changes, for example new capacities, images or equipment. The data score in your account shows which details are still missing and what each one adds. 

About 30% of offers in the network turn into a booking.

There is no fixed deadline. What counts is the option period stated in the request. If that period does not work for you, propose another date in the comment field of your offer. 

Yes. Open the request, click Decline request, choose a reason and confirm. The planner is notified through the network. The full process is described in submitting an offer. 

You can communicate with bookers at any time through the platform, in line with data protection rules. Every message history is documented and traceable, and our team supports the coordination where it helps. 

A framework agreement stores your negotiated conditions centrally, so they apply automatically whenever an employee of that company plans an event. No commission applies on bookings under an existing framework agreement.

You can upload images to your profile free of charge and without limit. 

Add your sustainability details and environmental certificates to your profile. Planners can filter requests by sustainability. 

Open the request from the email, enter your prices and conditions and add remarks in the comment field if needed. You can also submit a second option. 

Cancellations are confirmed or carried out directly in the platform. 

No. A paid ranking makes you more visible in the network, with the PRO label and a better position in the results. The booking decision always stays with the planner.

That depends on your goal. Ranking improves your placement and adds the PRO label, Analytics shows how your profile performs, and Professional combines both with a commission of 10%. Bidaro lets you send offers to matching projects,  and Advertising Banners and Showcase Options support campaigns. 

Account upgrades and Bidaro are booked per year. Advertising banners run exclusively for four weeks, with one homepage slot per month. Blog articles and newsletter features are one-time placements.

Yes. Professional includes Ranking and Analytics for €2,050 instead of €2,350. Bidaro costs €150 with a Professional account and €250 with a Ranking account, compared to €850 on its own. Professional account holders receive a 15% discount on advertising banners.

With Analytics or Professional you get an analytics dashboard and a booking cockpit that show how your profile performs. For trend lines you receive an evaluation with KPIs on clicks, conversion and request volume. 

Every booking starts with a short consultation. Pick a slot with our Hotel Sales team and we will go through the options that fit your property. All prices exclude 19% VAT. 

Bidaro turns the request process around: you see matching projects and send offers without waiting for a request. 

Step-by-step guides for your profile, offers and invoicing are in our knowledge base.